Refund and Returns Policy Refund & Cancellation policy All cancellations must be made in writing (by email) to the secretariat (info@icmfs2023.com) and will be processed in accordance with the following policy (Please note that phone cancellations or refund requests are not accepted): Cancellation before 31st January 2023 75% refund Cancellation before 28th February 2023 50% refund Cancellation after 1st March 2023 or no-show No refund Refund payments will be made after the Congress.